Like all banks, our client, a global financial services company, was engaged in a large-scale programme of activity to monitor and prevent financial crime. Our client didnâ€™t just want to comply with regulation regarding financial crime, but wanted to make a step change in its capability to combat it. As such, it was engaged in a multi year programme that consisted of 14 different work streams covering all the different areas of financial crime.
The bank wanted to develop a global management information and data management function that would give it crystal clear insight into its fight against financial crime. It wanted to be able to create a single source of data that could also help forecast any financial crime risks. The problem with this initiative was that the landscape was extremely complex, consisting of multiple, disparate systems, processes and data sources, across many jurisdictions and business areas.
Certeco was engaged due to its expertise in delivering successful regulatory programmes. One of the first things Certeco did was to set about defining the scope of the project, defining what was meant by management information (MI) and outlining key requirements of the MI workstream. Certeco also established from what sources it was being gathered, which included setting a baseline of a key set of metrics that would be used across all countries and business units to help the team standardise the information they were receiving.
Certeco, using business architecture and design practices, defined the target operating model, which outlined the new organisational structure for the financial crime function, including all the associated roles and competencies.
Critically, the team worked with the global IT function to moveÂ to a strategic technical platform, which would generate MI automatically and defined a data sourcing roadmap to source data from different systems to directly feed into this new platform.
- Time to produce MI considerably cut: Certeco introduced an automated approach to MI meaning reports could be generated the same day, even instantly, significantly reduced from a number of weeks, when data had to be sourced, collated and manually verified.
- Clear organisational structure for global MI: having a clear picture of the roles and skill sets within the data management and MI function for financial crime, means the bank can clearly see which responsibility sits with which staff members.
- Cost reduction: the automation of data collection and verification processes means Certeco significantly reduced the cost of producing MI.
- Consistency and accuracy of MI: aggregating the disparate systems and processes from the different countries and business units into one strategic technical platform meant every one could use the same process for generating MI, resulting in far less room for human error.
- Standardisation of data leading to more control: standardising data formats from different countries and business units, led to more efficient data processing, a single data repository and ultimately, more control and better, more accurate MI.